Short questions. Straight answers.
The basics about access, account requests, verification and risk. If your question is not here, write to the team.
Signing in and your dashboard
How do I open my dashboard?+
Sign in with the email and password you chose at registration. The dashboard opens on your account overview.
I forgot my password. What now?+
Use the reset link on the sign-in screen. We will never ask for your password by email or phone.
Can I use the client area on my phone?+
Yes. The client area works in a mobile browser, though some document uploads are easier on a computer.
Funding, withdrawals and status
Where do I see my account requests?+
Every request appears under Requests with its current status and the date it was submitted.
How long do reviews take?+
It depends on the request type and the documents provided. The status in your dashboard is the most current source.
Which funding methods are available?+
Methods vary by location and account. Ask the team for the current list before you send any money.
Suitability and decisions
What are the main risks of trading?+
Prices can move against you quickly, leverage makes losses larger and costs build up over time.
Does Zorix Market recommend that I trade?+
No. We provide education and account tools only. Choosing not to trade is always fine.
Is the material on this site advice?+
No. It explains general ideas. For a personal recommendation, speak to an independent qualified adviser.
Ask before you act.
If something is unclear, write to the team. We only share product details once they are verified.