Contact / 04
Ask clearly. Get the facts you need.
Use the address below for account help, current product documents or questions about the client area. Never send your password or a one-time code by email.
A real conversation
People who answer properly.
Write to our team with your question. We reply with verified information from current documents, and we tell you when something has to be confirmed in writing.
- One direct email address
- Verified information only
- No pressure to act
Write to our team
One direct point of contact.
Tell us what you need, and include your registered email if your question is about an existing account. Leave out any sensitive credentials.
Email links open your own mail app. Nothing is sent from this page until you choose to send it.Useful things to request
- 01Current account and instrument availability
- 02Costs, contract specifications and risk documents
- 03Funding and withdrawal terms and methods
- 04Legal entity, authorisation and complaints process
Helpful routes
Find the right next page.
Many account questions are answered in the client area. General risk information is available before you sign in.